About Us

The Smith Investigation Agency is a continually growing National Private Investigative Agency currently operating in Alberta, Saskatchewan, Manitoba, Ontario and Nova Scotia! We not only believe in exceeding our client’s expectations but in offering quality that is unmatched. We have always stood on the fact that ‘We Think Different”! Our head office is located in Toronto, Ontario. We also have additional offices in Mississauga and the GTA as well as Ottawa, Barrie and Northern Ontario. In Alberta, Saschatchewan, Manitoba and Nova Scotia we operate throughout the province but are located in the major citites such as Calgary, Edmonton, Saskatoon, Regina,Winnipeg, Halifax and Dartmouth.

 

The Smith Investigation Agency’s goal is not only superior results but an excellent experience for all of our clients needs. When we perform surveillance we only use the best quality HD-4K equipment to obtain results. All of our Private Investigators use advanced equipment to provide our clients with a premium result. Even with our investigative research team, we are always working to have the best researchers, resources, databases and information available to us in order to continue offering high quality research services throughout Canada. The Smith Investigation Agency has a passion for the Private Investigation industry. From start to finish we work with a spirit of excellence to obtain the best results for every case and client.

 

Our Private Investigators are meticulously picked to be part of The Smith Investigation Agency’s team. We boldly stand on having the best Private Investigators in Canada especially in our main services areas like Toronto, Ottawa, Calgary, Edmonton and Halifax. We have experts from various sides of the industry; our team includes Surveillance Investigators with years of relevant experience. We treat each file with a professional pride that guarantee’s the best possible outcome for your investigation. Our team members meet the owner Whitney Joy Smith’s high standard in obtaining the best possible results. We work efficiently and discretely and always strive for continued success on files! Not only do we believe in giving the best possible results and treating our clients right but we stand firm on our standard of “We Exceed your Expectations, not your Budget.”

 

Contact us today! Let us assist in your Private Investigator needs! We solve the unknown.

Meet The Owner – Whitney Joy Smith

With nearly fifteen years of experience in the private investigation industry, Whitney Joy Smith has seen it all. Having worked through thousands of surveillance and research case files, she understands what it takes to get effective results, and expects only the best from her team of qualified investigators. Whitney Joy not only operates an award-winning company which has won the Consumers Choice Award three years in a row for the best Investigative Agency in Toronto but is also the recipient of the International AI- Influential Business Woman Award for the Best Woman-Owned Private Investigative Agency in eastern Canada, the Most Innovative Woman in Executive Protection & has been the nominee of several of the chambers across Canada for Business Awards of Excellence. 

Whitney got her start in the industry working as a private investigator and a consultant for many different companies. During this time, she discovered a passion for helping clients resolve problems that directly impacted their everyday lives. While working with a variety of different agencies in Ontario, Whitney noticed a lack of not only integrity, and quality but the rules and regulations of the industry being dismissed. Wanting to raise the bar and get concrete results for her clients, Whitney founded The Smith Investigation Agency in 2014 in her late 20’s. Since then, in her early 30’s she has expanded her business from one location in Ontario to 16 and also operates in Alberta, Saskatchewan, Manitoba and Nova Scotia with plans to continue expansion throughout Canada and Internationally. She continues to make definite and positive changes, and her goal is to set new standards for private investigators throughout Canada and Internationally.

Whitney aims to help make quality private investigation services available for anyone and everyone. She and her team are trained to use the latest and greatest technologies. Before the private investigation industry, Whitney worked with a repossession firm in the United States and had also provided armed security for Brinks Inc. In her spare time, Whitney loves to travel and has been all over the world and loves spending time with her family. She also loves to get involved in the community and currently volunteers with local churches and ministries.

Vice President of Operations – Patricia Vercillo

Patricia Vercillo is the Vice President of Operations with The Smith Investigation Agency. She gracefully joined our team February of 2018 and has since been in charge of the agency’s organization and strategy moving forward. Patricia oversees all Regional Managers and Private Investigators in all five provinces to ensure the utmost quality and results, along with administering the agency’s business vision “Start with Trust.” Patricia has set the standard for being one of the best in the business and is a strong believer that in order to do so, it must all start with your team. From beginning to end, our team works together in a collaborated effort to present the highest quality in the handling of each case and its presentation of evidence.

Patricia is a licensed private investigator and has been in the investigative industry for 13+ years. Her experience has earned her great respect as she is very knowledgeable in various investigation categories. Her expertise and true enjoyment falls primarily, although is not limited to, preliminary investigations, research, report writing and any special investigations. Patricia is organized, disciplined and has a keen eye for detail.

Her managerial style is visionary; firm but fair. She is always professional, factual and genuine in her communications with clients. Patricia is well known in the industry as extremely personable with clients and has continual positive feedback. Clients always feel warm-heartedness and true care from Patricia in discussing their cases. She stands to provide the best service to all our clients in a proficient and timely order.

Patricia earned a diploma as a Legal Assistant in 2009 and then a diploma in Business Management in 2011. She also has a background in corporate branding and marketing.

Patricia is driven to provide clients with not just great, but excellent service. Her inspiration stems from her need to always succeed. She is a strong business woman with a voice and is motivated to show other woman that they too can do it too.

Investigative Coodinator, Client Relations – Rachel Willson

Rachel Willson is honoured to be joining the Smith Investigation Agency as an Investigative Coordinator and will also be handling all client and business development relations. We are thrilled to add her to the team, as with Rachel comes a fresh and unique perspective, and many new ideas. Rachel has a reputation for being compassionate, sympathetic and hardworking, all extremely important qualities, which will only help our agency to better serve our clients with the excellence they desire.

Rachel has a deep sense of justice and a passion for helping others. While being married to a Toronto Police Officer, Rachel and her husband are both actively committed to making their city safer for their two children to live in. This commitment to safety, security and justice, is coupled with Rachel’s sense of Canadian patriotism, which has also inspired her to run in the last federal election. After a year-long nomination campaign, Rachel was successful in her bid to win nomination to become the Conservative Candidate in her riding and ran a strong federal campaign. After moving past all obstacles in accomplishing this, we are certain Rachel will move on to many more great things with our investigation agency. Prior to Rachel’s time in politics, she served as an Assistant Director for a national non-profit organization advocating for a strong defence of fundamental freedoms in Canada and helped everyday Canadians utilize these freedoms in a variety of ways.

Rachel presently serves as Vice President of the Canadian Chapter of the Philos Project, a North American initiative promoting positive engagement in the Middle East. She has traveled to Accra, Ghana, Amman, Jordan and throughout Israel and the Palestinian provinces, learning from and about those living within these regions.

Rachel graduated from York University with an Honours BA and a B.Ed. from the University of Ontario Institute of Technology. With this she brings an affinity for business development and project management.

Rachel is proud to have joined a female owned and operated investigation agency, as she too now gets to change the face of this industry. She is impressed with our level of customer service and truly enjoys seeing hard work and integrity pay off. Rachel is excited to assist our clients in unveiling truths and helping them bringing closure to their situations.

Testimonials

"Just took the PI course through them. Whitney was very helpful in giving direction to get me going. Great information. Very interesting. I definitely recommend!"
Justin Peter
Justin PeterPrivate Investigator Student

"The Smith Investigation Agency was prompt in the service they provide. Very good course at your own leisure. Thanks for a wonderful experience."

By: Cpl S. C.
Royal Military College of Canada on Apr. 05, 2016

"Completed the private investigator course here. Was able to get feedback and help 24/7. I highly recommend their services."
Shannon G. on Jul. 31, 2015Private Investigator-Student
"Extremely fast responses from the owner when needing help and a great online private investigator course at a fair price. I would recommend this company to any individual looking to become an investigator."
Tara G. on Aug. 11, 2015Private Investigator-Student
"I needed surveillance as fast as possible and after talking with Whitney in the morning I was reassured that it would be in place by the evening and it was. Everything was discussed upfront and agreed upon. No surprises. When it came time for the report it was concise, to the point and accurate. They delivered when they said they would. This is a very professional agency that is well informed and a pleasure to do business with. RW"
RON W. on Nov. 22, 2015Investigative Services Customer
"Excellent experience with the Smith Agency going through the process of getting my PI training completed. Providing excellent advice and was extremely prompt in her replies to my emails. Would highly recommend ."
Paul G. on Dec. 09, 2015Private Investigator-Student

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