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About Us

The Smith Investigation Agency is a continually growing National Private Investigative Agency currently operating in Alberta, Saskatchewan, Manitoba, Ontario and Nova Scotia! We not only believe in exceeding our client’s expectations but in offering quality that is unmatched. We have always stood on the fact that ‘We Think Different”! Our head office is located in Toronto, Ontario. We also have additional offices in Mississauga and the GTA as well as Ottawa, Barrie and Northern Ontario. In Alberta, Saskatchewan, Manitoba and Nova Scotia we operate throughout the province but are located in the major cities such as Calgary, Edmonton, Saskatoon, Regina, Winnipeg, Halifax and Dartmouth.

The Smith Investigation Agency’s goal is not only superior results but an excellent experience for all of our client’s needs. When we perform surveillance we only use the best quality HD-4K equipment to obtain results. All of our Private Investigators use advanced equipment to provide our clients with a premium result. Even with our investigative research team, we are always working to have the best researchers, resources, databases and information available to us in order to continue offering high-quality research services throughout Canada. The Smith Investigation Agency has a passion for the Private Investigation industry. From start to finish we work with a spirit of excellence to obtain the best results for every case and client.

Our Private Investigators are meticulously picked to be part of The Smith Investigation Agency’s team. We boldly stand on having the best Private Investigators in Canada especially in our main services areas like Toronto, Ottawa, Calgary, Edmonton and Halifax. We have experts from various sides of the industry; our team includes Surveillance Investigators with years of relevant experience. We treat each file with professional pride that guarantee’s the best possible outcome for your investigation. Our team members meet the owner Whitney Joy Smith’s high standard in obtaining the best possible results. We work efficiently and discretely and always strive for continued success on files! Not only do we believe in giving the best possible results and treating our clients right but we stand firm on our standard of “We Exceed your Expectations, not your Budget.”

Contact us today! Let us assist in your Private Investigator needs! We solve the unknown.

 

Our Team


Whitney Joy Smith

Meet The Owner


With nearly fifteen years of experience in the private investigation industry, Whitney Joy Smith has seen it all. Having worked through thousands of surveillance and research case files, she understands what it takes to get effective results, and expects only the best from her team of qualified investigators. Whitney Joy not only operates an award-winning company which has won the Consumers Choice Award four years in a row for the best Investigative Agency in Toronto but is also the recipient of the International AI- Influential Business Woman Award for the Best Woman-Owned Private Investigative Agency in eastern Canada, the Most Innovative Woman in Executive Protection & has been the nominee of several of the chambers across Canada for Business Awards of Excellence.

Whitney got her start in the industry working as a private investigator and a consultant for many different companies. During this time, she discovered a passion for helping clients resolve problems that directly impacted their everyday lives. While working with a variety of different agencies in Ontario, Whitney noticed a lack of not only integrity, and quality but the rules and regulations of the industry being dismissed. Wanting to raise the bar and get concrete results for her clients, Whitney founded The Smith Investigation Agency in 2014 in her late 20’s. Since then, in her early 30’s she has expanded her business from one location in Ontario to 16 and also operates in Alberta, Saskatchewan, Manitoba and Nova Scotia with plans to continue expansion throughout Canada and Internationally. She continues to make definite and positive changes, and her goal is to set new standards for private investigators throughout Canada and Internationally.

Whitney aims to help make quality private investigation services available for anyone and everyone. She and her team are trained to use the latest and greatest technologies. Before the private investigation industry, Whitney worked with a repossession firm in the United States and had also provided armed security for Brinks Inc. In her spare time, Whitney loves to travel and has been all over the world and loves spending time with her family. She also loves to get involved in the community and currently volunteers with local churches and ministries.

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Patricia Vercillo

Vice President of Operations


Patricia Vercillo is the Vice President of Operations with The Smith Investigation Agency. She gracefully joined our team February of 2018 and has since been in charge of the agency’s organization and strategy moving forward. Patricia oversees all Regional Managers and Private Investigators in all five provinces to ensure the utmost quality and results, along with administering the agency’s business vision “Start with Trust.” Patricia has set the standard for being one of the best in the business and is a strong believer that in order to do so, it must all start with your team. From beginning to end, our team works together in a collaborated effort to present the highest quality in the handling of each case and its presentation of evidence.

Patricia is a licensed private investigator and has been in the investigative industry for 13+ years. Her experience has earned her great respect as she is very knowledgeable in various investigation categories. Her expertise and true enjoyment falls primarily, although is not limited to, preliminary investigations, research, report writing and any special investigations. Patricia is organized, disciplined and has a keen eye for detail.

Her managerial style is visionary; firm but fair. She is always professional, factual and genuine in her communications with clients. Patricia is well known in the industry as extremely personable with clients and has continual positive feedback. Clients always feel warm-heartedness and true care from Patricia in discussing their cases. She stands to provide the best service to all our clients in a proficient and timely order.

Patricia earned a diploma as a Legal Assistant in 2009 and then a diploma in Business Management in 2011. She also has a background in corporate branding and marketing.

Patricia is driven to provide clients with not just great, but excellent service. Her inspiration stems from her need to always succeed. She is a strong business woman with a voice and is motivated to show other woman that they too can do it too.

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Michelle Richardson

Office Coordinator


Michelle is the Office Coordinator with The Smith Investigation Agency. She brings a wealth of experience and professionalism to the team.

Michelle spent over 20 years in the Auto Finance industry where she played a vital role serving clients. This is where she gained valuable skills and knowledge in skip training as part of the Collections team. She is a true leader and spent most of her career heading the Collections and Funding departments. Michelle is seen as kind-hearted, poised and encourages those she leads to be the best version of themselves. Her years of experience in a corporate setting has also developed Michelle’s administrative skills and she is proficient and meticulous in all that she does. Her attention to detail and strong problem-solving results in positive interactions with clients. Michelle’s attentive and caring nature makes clients feel comfortable and confident that their needs will be met.

Michelle has a Bachelor of Arts degree in Sociology, has acquired level 2 certification in Health and Safety, and is first aid certified. She and her husband have raised two strong and determined children who are now adults. She volunteers at Orillia Hospice and has a real passion for her 3 dogs.

When making a career move, Michelle was seeking stability and strong leadership, and that is why she joined The Smith Investigation Agency. She was impressed with the drive and determination of the team and wanted to contribute to their success.

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