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What is Smishing?

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If you’ve started to receive random text messages on your phone from unknown senders, it’s important to avoid opening these. In this article, we’ll tell you why and explain what you can do to protect yourself from falling victim to a smishing campaign. 

Smishing is where a hacker sends a text message pretending to be a reputable company, bank or the government. The sole purpose of smishing is to get the victim to directly reply or click on a link which then provides the source with relevant passwords, credit information, or personal information. If that’s not bad enough, malware can also be sent via SMS, and once it’s opened, it can be downloaded onto your phone. Those who use their phone for work purposes could also be putting their company at risk if they open a smishing text or download any form of malware.

Topics to look out for that are often part of a smishing campaign:

  • Random requests for information from your bank
  • Tax based stimulus checks
  • Public health safety updates
  • Urgent request to unlock an account
  • Free giveaway
  • Shopping rewards
  • Invoice for services you didn’t sign up for
  • Account error or unusual account activity
  • Text “STOP” to unsubscribe

How to Protect Yourself?

If you receive a text message from a phone number you don’t recognize, do not open any links or respond without doing some due diligence. If the message looks like it’s coming from your bank or a well-known company like Amazon or FedEx, go online, find the organization’s contact number and call them directly to ask if this message came from them. 

Having additional protection on your phone can help to keep your data safe at all times. If you have apps on your phone that contain personal information, consider setting up multi-factor authentication. Anti-malware apps can also protect you against malicious apps and SMS phishing links. 

What to Do if You Have Been Smished?

Immediately report all SMS phishing attempts to the company that they were trying to impersonate, as well as the appropriate authorities. Since you cannot know exactly how much information has been stolen from you, it’s important to change all of the passwords and PINS to your accounts. Notifying your bank so they can freeze your credit card and monitoring your bank accounts can also help protect you after a smishing attack. 

If you’ve had money stolen or lost your identity, it’s time to call the Smith Investigation Agency. Our team of professional private investigators will open a fraud investigation to find the perpetrators and bring them to justice. 


About the Author

Whitney Joy Smith

Whitney Joy Smith is a prominent figure in the field of private investigation and security, serving as the founder and CEO of The Smith Investigation Agency Inc., Smith Security Inc., and Training Centre Canada, as well as a sitting politician.

With a remarkable journey that began in the early 2000s, Whitney's professional background as a private investigator is underscored by her unwavering dedication to the role. Born in Canada and having spent her early years between Canada and the United States, Whitney possesses a unique perspective shaped by her experiences in both countries. This background equips her with an in-depth understanding of the intricacies of private investigative laws, regulations, and operational standards in North America.

Throughout her career, Whitney has garnered numerous industry awards and accolades. She takes great pride in working closely with her continually expanding agency, striving to elevate industry standards, maintain compliance, and effectively meet the diverse investigative needs of clients.

Whitney actively engages in various membership, committee, board and support roles, demonstrating her commitment to the industry and professional community. She is affiliated with all local chambers, associations and more.

Whitney's wealth of experience is not limited to her professional achievements; her thought-provoking articles have been featured in publications ranging from Readers Digest, Cosmopolitan, Huffington Post, and Mens Health to Business News Daily. She constantly seeks to redefine standards and push the boundaries of excellence within the private investigative and security fields.

To discover more about Whitney Joy Smith and the dedicated team at The Smith Investigation Agency Inc., visit our website to learn more.