Technical Surveillance Countermeasure Services (TSCM)

Having a team of private investigators to assist in your Technical Surveillance Countermeasure (TSCM) Services, is imperative to the privacy of information and confidentiality. TSCM also refers to bug sweeps, sweeping, debug and debugging. Our team has highly trained and educated TSCM Specialists with 30+ years of experience with the right equipment and certifications for the job. Not just anyone can do TSCM work it requires a true professional, and we work with only the best in Canada to ensure not only the newest and most up to date technology but we require all investigators who do bug sweeps have all the necessary and available training to always be up to date and informed. We work with you whether it is for small residential or large corporate environments. TSCM services provide the protection of privacy and confidential or proprietary information from acts of physical or electronic surveillance (eavesdropping) and espionage. Our team offers our bug sweeping services nationally as we are licensed private investigators in Alberta, Nova Scotia and Ontario. We can also assist in other areas of Canada, America and Internationally if required for technical security, operational security, cyber security and intelligence-related backgrounds.

Use TSCM services to prevent breaches of privacy and mitigate the risk of future potential compromise. We provide targeted customized solutions designed for the specific requirements and technical security needs of each individual client with the highest trained and most experienced TSCM Specialists and operational teams. We provide accurate information and adequately perform the survey/inspection services with our equipment and techniques.

The Smith Investigation Agency provides a unique combination of specialized targeted services developed specifically for the needs of its customers. We believe in an educated and informed client and our approach has always been to provide accurate, realistic, and detailed information to all of our customers.

What Can Our Team Of Experts Do To Help?

Our team provides sophisticated, customized technical security solutions and effective counter surveillance strategies and programs for assignments of any complexity or threat level whether they include single or multiple locations anywhere in Canada or internationally. We deal with each area separately and coordinate all services required while significantly reducing travel costs, equipment problems, and many other unique issues associated with international or distant travel operations, managing the entire process. Each individual assignment will have its own unique environment and circumstances that will dictate the scope of work and approach. Do not be left in a vulnerable position with no clear direction.

Our services have no hidden or added fees such as initial consultation charges. All fees for services are included in our flat rates, so you know what your cost will be up-front with no surprises. All phone calls and questions both before and after any services performed are provided at no extra charge.

Clients will contract TSCM services during high-risk events such as confidential meetings, during times of labour negotiations, legal matters, personal circumstances, or business deals and acquisitions. Others will also conduct periodic inspections as a matter of due diligence. Businesses should also consider TSCM services after building modifications (new constructions or any activity that provides relatively unsupervised access to a target location).

Possible signs of compromise may include:

  • Other parties are aware of confidential information
  • Information during private meetings or conversations has become public
  • Your activities are known to people when they shouldn’t be
  • Static or popping sounds on your phone lines
  • Noise from phones that are not in use
  • Tones or high-pitched sounds heard when the phone is picked up
  • Televisions or radios begin exhibiting interference
  • A break-in has occurred, but nothing is taken
  • Electrical and light switch wall plates have been tampered with
  • Gifts from vendors, customers, or friends, or strange objects appearing without your knowledge
  • Drywall or ceiling tile debris is visible on desks, tables or floors
  • Ceiling tiles are broken or out of place
  • Unknown vehicles appear nearby and remain suspiciously

If you suspect your workplace, residence, vehicles etc. to be bugged our team can bring the ease of mind with a bug sweep. We offer our TSCM services throughout Canada and specifically in the provinces we are licensed in which include Alberta, Nova Scotia and Ontario. Please call today or complete an inquiry form with the details of your situation and we can discuss pricing and availability. The major cities which we see an increase in eavesdropping are Toronto, Mississauga, Brampton, Barrie, Ottawa, Sudbury, Calgary, Red Deer, Edmonton, Fort McMurray, Halifax and Dartmouth, Nova Scotia.

Frequently Asked Questions (FAQs)

 

Where Do You Look for Spy Devices?

We perform the due diligence that’s necessary to locate all electronic devices that are being used. The most common locations that spy devices are planted include offices and conference rooms, vehicles, audio and video devices, servers and printer rooms, bedroom and living room areas, computers, and landlines.

What Type of Equipment Do You Use?

The Smith Investigation Agency only uses the most sophisticated and accurate counter-surveillance equipment and tools available today. Our team is staffed with highly trained industry experts who have extensive knowledge and capabilities to identify and disable a full range of modern, complex devices that could be threatening to your security.

How Much Do TSCM Services Cost?

Each assignment is unique to the client. Depending on the type of risk, our fees will be quoted as hourly or as flat rates. Regardless of the type of fee, you will know all of the costs upfront, with no hidden or extra charges.

How Long Do Your TSCM Services Take to Complete?

The length of time is largely dependent on the number and size of each area to be serviced. In most cases, you can expect the sweep to take between a few hours to a few days to complete.

Why Should I Hire The Smith Investigation Agency Over Other Providers?

When you employ our company, you’ll be hiring fully trained and highly capable experts for your TSCM services. Our experts have a proven track record of detecting and quickly eliminating threats from all types of locations and situations. When you hire the Smith Investigation Agency, you’ll be partnering with an award-winning team that is one of the most respected providers in all of Canada.

What Else Can You Help Me With?

Our team can perform a wide range of TCSM services including eavesdropping detection, wiretap and camera detection, anti-surveillance services, and technical security. We also offer a multitude of services that can help you identify the source of the threat, as well as other surveillance and investigative needs, such as corporate investigations, background checks, skip tracing services, family and private investigations, risk management and fraud investigations, trademark investigations, and asset searches, to name a few.

Do You Have References?

We have worked with clients across all industries, agencies, and provinces. We can arrange references to be provided to you. You can also speak directly to some of our clients. Just ask!

How can I tell when I’m a target of electronic eavesdropping methods?

A major red flag is in the form of private conversations being repeated to you that almost nobody else should be aware of or have access to. On the corporate side of things, perhaps potential customers are being diverted to competitors who don’t provide what you do. Or, maybe you suddenly have access to data that can negatively impact another person, group or local business.

There are many indicators of whether you’re being spied on electronically, so above all else, keep an eye out for anything suspicious. It is harder than ever to remain confidential in an always-online world where technologies change rapidly. However, reaching out to the experts for countermeasure services is a proactive thing to do.

What are some key benefits of choosing TSCM services?

Clients who select The Smith Investigation Agency’s TSCM services experience a range of proactivity-focused benefits. These include improved detection of unauthorized access and data mining, protection of employee and/or household privacy, and enhanced digital security by way of active monitoring. Our bug sweepers work hard to ensure your sensitive or personal information stays where you want it to be – and nowhere else. Advance detection and risk identification offer a window of opportunity to protect your assets before they are compromised, helping to satisfy due diligence and regulatory requirements.

Am I a prime target for electronic eavesdropping in Canada?

It depends. Essentially anyone can be targeted, but the question is whether you have any information or specialized access to data that would be valuable to other people or organizations. For instance, industries such as tech sectors and healthcare are more frequently the targets of electronic eavesdropping. Specific candidates can include political figures, popular local CEOs and other high-profile individuals. All in all, the best approach is to be careful about what you make public online or store on your computer.

What do I do if I discover a security risk?

First off, be sure to reach out to us straight away. Our bug sweeping team can get to work once we discuss your situation in a confidential, secure manner. Afterwards, remove any sensitive files that haven’t been accessed and store them either on a hard drive or offline. Otherwise, go about your daily business as usual to avoid raising suspicion, and make comprehensive notes of every abnormal activity you notice. We will work closely with you to determine whether an eavesdropping device has infiltrated your property and advise you discreetly on next steps. You should also be careful about sharing confidential information with others at this time until we get to the root of the problem.

What are some forms of electronic surveillance I should watch out for?

Key warning signs that you’re being spied on often come in the form of hidden devices. Are you noticing things that weren’t there before? GPS trackers, wiretapping, mini voice recorders, cell phone bugs, Wi-Fi network intrusions, hacking, spy cams, and other risks should quickly be addressed by reaching out to certified counterespionage professionals. We’re here to help protect your best interests.

What are some long-term benefits of using TSCM services?

Aside from the benefits above, in the long term, you can experience a range of improvements in profitability, security effectiveness and privacy protection. There will be a reduction of losses stemming from espionage attempts with more of them being deflected, and your intellectual property is kept safe as well. Employee morale and even performance can improve as a result of fewer concerns over whether their security or information is at risk.

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